Effective Date: October 23, 2024

Your privacy is very important to us at Bayer Media Services, LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our websites, applications, software, and services. This Privacy Policy applies to all Bayer Media Services products and sites, including Click for Cases and Huddle Hub, ensuring a consistent approach across all our platforms.

If you have any questions, suggestions, or concerns about this Privacy Policy, or our use of your information, please contact us at [email protected].

Scope of this Privacy Policy

This Privacy Policy governs the collection, use, and protection of personal data by Bayer Media Services LLC, its products (Click for Cases, Huddle Hub), and associated services. It does not extend to third-party products or services you may interact with through our platform unless explicitly stated.

This Privacy Policy is governed by the laws of the United States, and all disputes arising under this Privacy Policy will be subject to the jurisdiction of U.S. courts. If any provision of this policy is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect.

Information We Collect

Bayer Media Services collects the following types of information:

Account Information

We collect basic account information such as name, email address, phone number, and business address. Additionally, if you create an account for Click for Cases or Huddle Hub, we may collect additional business-related data to customize our services.

Payment Information

We use third-party payment processors (Stripe and PayPal) to handle all transactions. We do not store your payment card information on our servers. Limited information such as transaction history and payment confirmations may be retained for service delivery and accounting purposes.

Usage Data

We collect information about your use of our websites and services, including the pages you visit, interaction with our tools, and general browsing activity. This data may include your IP address, browser type, and device information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to understand how you interact with our websites. This allows us to improve user experience and customize the content you see. You have the option to control cookie settings via your browser.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide access to and maintain our services, including Click for Cases and Huddle Hub.

Customer Communication: To communicate with you via email, phone, or text regarding your use of our services.

Marketing: To send marketing and promotional messages, including email and text message marketing, with an easy opt-out option available at any time.

Service Improvement: To analyze how users interact with our services to improve features and functionalities.

Sharing of Information

We do not share your personal data with any third party except under the following circumstances:

Service Providers

We may share your data with trusted third parties who help us provide and improve our services, such as our CRM provider (GoHighLevel), as well as payment processors (Stripe, PayPal). These third parties are bound by data protection agreements to safeguard your data.

Legal Compliance

We may disclose your data to comply with legal obligations, respond to court orders or regulatory requests, or to protect the rights and safety of Bayer Media Services, its users, or the public.

Affiliates or Acquisitions

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the new controlling entity, provided that it continues to protect your data in accordance with this Privacy Policy.

Your Rights

Under GDPR, CCPA, and other privacy regulations, you have the following rights regarding your personal data:

Access: Request access to your data at any time.

Rectification: Request corrections or updates to your personal data.

Deletion: Request the deletion of your personal data.

Opt-out: You may opt-out of any marketing communications or data processing activities.

To exercise these rights, please contact us at [email protected].

Data Security

We take data security seriously and employ a range of security measures, including:

SSL encryption: All data exchanged between our users and servers is encrypted to ensure privacy.

Password Protection: All user accounts and sensitive areas are secured by password protocols.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

- Active user data is retained while you are a customer.

- Marketing data is retained until you opt-out or request deletion.

- Data related to legal and financial obligations is retained as required by applicable law.

Children's Privacy

We do not knowingly collect or store personal data from children under the age of 16. If we learn that we have collected personal data from a child without verified parental consent, we will take steps to delete that data promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Union or other jurisdictions with different privacy protections. Where necessary, we rely on approved safeguards, such as Standard Contractual Clauses under GDPR, to ensure your data is protected.

Cookies Policy

We use cookies to enhance your experience on our websites. By using our sites, you agree to the use of cookies as outlined in our cookie policy. You can control cookie settings through your browser at any time.

Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes to our services, legal obligations, or customer feedback. Any updates will be posted on our website, and significant changes will be communicated to users through email or notifications on their account dashboard.

Last updated: October 23, 2024

Contact Information:

If you have any questions regarding this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +1 716-218-3852

Address: 2578 Broadway #581 New York, NY 10025

This Privacy Policy applies to all Bayer Media Services LLC products, including Click for Cases and Huddle Hub, and follows the same terms and cookie policies across all related platforms.